Privacy Policy

This privacy statement applies to products, services, platforms, and websites (the “Services”) provided by SBC Dynamics ERP (the “Company”) and any of our affiliates. It governs the data collection and usage of the Company’s Services. By using the Services, you consent to the practices described in this policy as well as to our License Terms. If you do not agree to any part of this policy or the License Terms, you should stop accessing and using the Services.

Personal Information

The Company may collect personal information, such as your name, physical address, telephone number, or e-mail address. Additionally, the Company may also collect demographic information, such as your postal code, age, gender, and preferences or interests. In addition to personal information, The Company reserves the right to delete customer information for members with a free or trial account at any time. However, the Company will not delete any information about paying customers.

The data collected will be used to provide better quality of service and customer service. The Company may also provide you with information about other Services available by the Company or contact you to participate in surveys to improve current or future Services.

On our website, you can register interest in the products and services we provide or queries via our online form and/or provide us with personal information when you, or the company you represent, becomes a client. The types of personal information collected via these channels are your name, organization for whom you work, contact details and relevant billing information.

We may receive information about you if you use any other websites that we (or members of our partner community) operate or any other services or offerings that we, (or our relevant partners) provide, and in such case we (or our relevant partner community) will request your consent when we collect that data that it may be shared internally and combined with data collected on this site. The types of information collected via these channels are your name, organization for whom you work, contact details, and product interests.

The Company provides this privacy policy to make you aware of our practices and of the choices you can make about the way your information (including your personal data) is collected and used when you access our website and/or our portal. We will process personal information provided by you voluntarily in accordance with this privacy policy and applicable law, including the General Data Protection Regulation (GDPR).

Payment Data

The Company does not collect nor store your billing and credit card information (Payment Data). When you purchase our Services, we employ a third-party payment service (Payment Service) to manage your purchase transactions. You may choose to enter into a contract with the Payment Service which also subscribes to the privacy policy and terms of service as defined by the Payment Service.

Support Data

Support Data is the information collected when you contact or engage the Company for support. It includes any information provided when submitting a support request and it may also include information about your computer hardware and software such as your operating system, IP address, browser type, domain names, access times and duration. We use this data to resolve your support issues as well as to improve or personalize our Services.

Cookies and similar Technologies

The Company may use cookies or similar technologies to provide the Services. These can be used to store user’s preferences and settings, to authenticate users, or to gather analytical information. Cookies are small text files that are placed on your hard disk by a web service. Cookies cannot be used to deliver viruses or to run programs.

Although most browsers are set to automatically accept cookies, you can accept or decline cookies. If you choose to decline the use of cookies, you may not be able to fully use our Services.

Disclosure of Data

The Company does not rent or sell its customer lists or any other personal information to third parties. The Company may, however, contact you on behalf of third parties about offerings that may be of interest for you. Your personally identifiable information, such as your e-mail address, name, address of telephone number, is not transferred to any third party without your explicit consent. The Company may share data with trusted partners to perform tasks required to complete a purchase transaction. Those trusted partners are prohibited from using your personal information except to provide these Services, and they are obligated to maintain the confidentiality of your information.

The Company will not disclose customer data outside of its organization or affiliates except (1) as you direct, (2) with permission from an end user, (3) as described here or in your agreements, or (4) as required by law.

The Company will not disclose customer data to law enforcement unless required by law. Should law enforcement contact the Company with a demand for customer data, the Company will inform you and provide you with a copy of the demand unless legally prohibited from doing so. The Company may disclose customer data to enforce or comply with this Privacy Policy or your agreements; to bill and collect amounts owed to us; to protect our or our users’ rights, property, or safety; to protect our users from fraudulent or unlawful use of the Services, or if we believe that an emergency involving the danger of death or serious injury to any person requires or justifies disclosure of personal information.

Information about our customers and personal information may be disclosed as a part of any merger, acquisition, sale of company assets, debt financing, as well as in the event of an insolvency, bankruptcy, or receivership in which personal information could be transferred to third parties as one of the Company’s business assets. In such an event, we will attempt to notify you before your personal information is transferred, but you may not have the right to opt out of any such transfer.

Security of Data

The Company is committed to helping protect the security of your information. We have implemented and will maintain appropriate measures intended to protect your information against accidental loss, destruction, or alteration; unauthorized disclosure or access; or unlawful destruction.

You are responsible for safeguarding and preventing unauthorized access to the user information and password that you use to access our Services. You agree not to disclose your password to any third party, and you are responsible for any activity using your account, whether or not you authorized that activity. Please immediately notify the Company at of any unauthorized use of your account.

Safeguarding Measures

The Company is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect.

Our Dispute Resolution Process

Any questions or concerns regarding the use or disclosure of personal information should be sent to The Company will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the principles contained in this privacy policy and the applicable law, including the General Data Protection Regulation.

Your Acceptance of These Terms

By using the Services provided by the Company and/or by providing your personal information to us, you consent to the collection and use of personal data by us as set out in this privacy policy.

Consequences of Not Providing Your Data

You are not obligated to provide your information to us, however, as this information is required for us to provide you with our services, we will not be able to offer some/all our services without it.

Changes to this Privacy Policy

The Company may change or update our privacy statements to reflect feedback and changes in our Services. We will always post the most up-to-date version on our website.