Privacy Policy

Cookies are small text files stored between your web browser and our servers to maintain seamless browsing sessions and monitor website performance. Our privacy policy ensures these cookies store zero personally identifiable data. You can set your browser to reject cookies, though doing so may impair certain interactive site features. To learn how to manage, view, or erase cookies, visit www.aboutcookies.org or www.allaboutcookies.org.

Direct or private messages submitted to us via social platforms (including Facebook, LinkedIn, or Twitter) are kept secure for 90 days before permanent deletion and are never disclosed to third parties. For direct electronic correspondence, we use Transport Layer Security (TLS) encryption to safeguard incoming and outgoing email traffic. All incoming email files are monitored for malicious software and security risks.

When contacting ERP Retail online, by telephone, or in writing, we only collect the minimum contact data required to address your inquiry—such as your full name, email address, mailing address, and telephone number. We never issue unsolicited marketing communications without your explicit opt-in consent, nor do we sell or share personal details with external organizations.

Under UK statutory tax laws, ERP Retail is mandated to maintain basic financial records (client names, contact numbers, billing records, and contract documents) for a minimum of 6 years. Prospective commercial lead information is retained for 6 months before being permanently erased. Active supplier and client information is processed throughout the operational agreement duration.

All data provided during recruitment processes is strictly used to evaluate employment suitability. If hired, essential details (bank details, salary structures, National Insurance numbers) are shared with professional payroll administrators and pension managers, remaining archived for 6 years post-employment. Unsuccessful candidate profiles are securely destroyed after 6 months unless consent for talent pool retention is granted.

Our organizational privacy policy grants you full protection under statutory GDPR data regulations. You have clear legal rights to:

• Right to be Informed: Receive clear notice on data processing activities.
• Right of Access: Obtain a digital copy of all personal records held by us.
• Right to Rectification: Request correction of inaccurate or incomplete records.
• Right to Erasure: Request permanent removal of your personal information.
• Right to Restrict or Object: Limit processing activities or object to direct marketing communications.

To exercise your rights or file formal data inquiries, contact our legal compliance team at info@erpretail.com.

We conduct regular reviews to keep this privacy policy fully compliant with evolving global standards. For formal inquiries regarding our data handling procedures, write to us at: ERP Retail, 5 Lakeside Business Park, Middle Aston, Bicester, Oxford OX25 5PP, United Kingdom.