Privacy Policy Statement
This comprehensive privacy policy statement applies to all software products, cloud platforms, digital services, and websites provided by SBC Dynamics ERP and its operational global affiliates. It governs our structured data collection practices, technical processing workflows, and information management policies. By utilizing our services, registering accounts, or accessing our platforms, you explicitly consent to the practices detailed throughout this privacy policy statement document as well as our standard License Terms. For full details on database logging, system security protocols, and audit history management, review our guide on Acumens History Management.
Personal Privacy Policy Statement and Data Collection Practices
Our company collects essential personal information, such as your full legal name, physical mailing address, primary business telephone number, and official e-mail address. Additionally, we may collect demographic information including postal codes, corporate age group, and specific enterprise service preferences. While we reserve the administrative right to prune non-paying trial accounts, we maintain permanent records for active clients. To review broader ERP architecture compliance standards, visit the official Microsoft Dynamics 365 Business Central Guidance.
The information collected is strictly utilized to deliver high-quality enterprise software services, process routine account requests, and offer prompt technical customer support. We may also notify you about complementary system features or invite you to participate in user feedback surveys. When registering formal inquiries via online contact forms, we record billing details and organizational credentials in full accordance with applicable legal frameworks, including the general data protection regulation (GDPR).
Payment Data and Support Log Encryption
SBC Dynamics ERP does not store or process credit card numbers or banking payment details directly on our primary core servers. All financial transactions and billing operations are managed securely via certified third-party payment gateways operating under strict global transaction security protocols. When registered users engage our technical support teams, we systematically collect operating system types, IP addresses, browser specifications, domain names, and access timestamps to resolve software issues efficiently and personalize your service experience.
Cookies and Automated Tracking Technologies
Our digital platforms utilize cookies, session markers, and similar tracking technologies to authenticate registered users, preserve custom interface preferences, and gather general web traffic analytics. Cookies are small encrypted text files placed on your local computer hard disk that cannot run executable programs or transmit malware to your system. While standard web browsers allow you to decline cookies through settings, disabling them may restrict your access to certain interactive features on our portal.
Disclosure of Data and Third-Party Transfer Rules
We do not sell, rent, trade, or lease customer contact lists to third-party marketing organizations under any circumstances. However, trusted operational partners performing essential technical tasks bound by strict confidentiality agreements may process system data on our behalf. We will not disclose customer data outside our organization except under direct user authorization, operational necessity, or formal legal enforcement demands.
In the event of a corporate merger, business acquisition, asset sale, or organizational reorganization, customer information may be transferred as part of ongoing business operations, and reasonable efforts will be made to notify affected parties beforehand.
Data Security and Safeguarding Measures
We enforce physical, electronic, and managerial security procedures to prevent unauthorized data access, maintain record accuracy, and ensure appropriate information use across all systems. Account holders remain fully responsible for safeguarding their login credentials and passwords, and should immediately notify our compliance team at support@sbcdynamicserp.com if any unauthorized system access is suspected.
Dispute Resolution, Acceptance, and Policy Changes
Any inquiries, feedback, or complaints regarding our data collection practices should be directed to our dedicated compliance desk at support@sbcdynamicserp.com. Continued use of our portal and services constitutes full acceptance of this official privacy policy statement. We regularly review and update these statements to reflect ongoing service enhancements, technological advancements, and statutory regulatory updates.