Subscription & Maintenance Contracts Management background

Subscription & Maintenance

Contracts Management

Existing Workflow

Sell and Invoice Customer 

for software module, 

granule, subscription...etc. 

Manually maintain renewal 

dates and fees in Excel

Manually create Sales 

Invoice to bill customer 

when fees are due

Manually update Excel for 

next renewal date

New Workflow

Sell and Invoice Customer 

for software module, 

granule, subscription...etc. 

SMFee Billing app will 

automatically create 

SMFee Contracts

Run monthly process to 

create invoices for SMFee

Contracts due

SMFee Contract 

automatically updated for 

next renewal date

Manual billing
for renewal fees

Automatic billing

for renewal fees

Benefits of the app include the following;

Higher renewal rates

Timely renewals 

Improved cash flow

Support for Sales Tax and VAT Tax where applicable

Acumens SMFee Billing is available for all versions of Microsoft Dynamics 

Business Central and Microsoft Dynamics NAV.

With a purchase of Acumens ePayments, the Partner can store credit cards on 

file for SMFee Contracts and charge the fees due automatically.

Low-cost upgrade service is available with purchase of the app for partner 

databases only.

Existing Workflow

Partner waits for ISV 

invoice for end user 

renewal fees

Partner creates an invoice 

to bill end user

Partner remits net of 

commission to ISV

New Workflow

SMFee Contract 

automatically created when 

partner sells module, 

granule, subscription...etc.

Partner runs a monthly 

batch process to invoice all 

renewal fees due

Partner remits net of 

commission to ISV

Billing is ISV driven

Billing is partner driven